Terms of Service

Effective date: April 16, 2024

These Terms of Service ("Terms", "Terms of Service") govern your relationship with the drovio.com website and its subdomains (the "Services") operated by Drovio ("us", "we" or "our").

Please read these Terms of Service carefully before using our Services. Your access to and use of the Services is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Services.

By accessing or using the Services you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Services. Please note that the End User License Agreement governs for purposes of using the Drovio application that is made available to you on https://www.drovio.com. A copy of this End User License Agreement can be reviewed before installing the Drovio application.

Accounts

When you create an account with us ("Account"), you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your Account on our Services.

You are responsible for safeguarding any passwords that you use to access the Services and for any activities or actions under your passwords, whether your passwords are with our Services or a third-party service.

You agree not to disclose your passwords to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your Account.

You may not use as a username or display name the name of another person or entity or that is not lawfully available for use, a name or trade mark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

Subscriptions

Some parts of the Services are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing Cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.

At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it, we cancel it or we agreed otherwise in writing. You may cancel your Subscription renewal through your online Account management page by subscribing to a free plan at any time.

A valid payment method, including credit card, is required to process the payment for your Subscription. You shall provide us with accurate and complete billing information including full name, company name, address, state, zip code, and a valid payment method information. By submitting such payment information, you automatically authorize us to charge all Subscription fees incurred through your Account to any such payment instruments.

Should automatic billing fail to occur for any reason, we will issue a 7 days prior electronic notice informing you that your Account is overdue and inviting you to provide a new valid payment method. If your Account is 7 days or more overdue, we may downgrade any paid Services to a free plan or cancel the Services. You acknowledge and agree that any downgrade for Account overdue may result in a limitation of the Services features and potential loss of any data previously associated to the paid Services.

You may change your Subscription plan at anytime.

Fair Billing and Credits

We believe that users should only pay for what they really use when it comes to online services. We have thus a billing system in place ("Fair Billing") that automatically counts active users attached to your Subscription and adjusts your bills on each Subscription renewals. Our Fair Billing policy only applies to active and fully paid subscriptions purchased through our websites, by credit card or any other payment methods supported by our Services. Further conditions of application of our Fair Billing policy are detailed on our help center.

As part of our Fair Billing policy, a promotion or for any other reasons at our sole discretion, your Account may get accrued with credits. Credits are not transferable, not refundable and expire after any Account termination for any reason, any Subscription cancellation, downgrade to a free plan, overdue or when accrued to an Account with a free Subscription that is not upgraded to a paid Subscription within 90 days.

Free Trial

We offer a Subscription with a free trial for a limited period of time ("Free Trial").

During the Free Trial period, you may enter your billing information and a valid payment method.

If you don't enter any billing information nor any payment method information during the Free Trial period, your Account will automatically be subscribed to a free plan after the Free Trial period is over.

If you do enter your billing information and provide a payment method information during the Free Trial period, we will not charge you until the Free Trial period is over. On the last day of the Free Trial period, unless you cancelled your Subscription, you will automatically be charged the applicable Subscription fees for the type of Subscription corresponding to the Free Trial subscription, on a monthly basis.

At any time and without notice, we reserve the right to (i) modify the terms and conditions of the Free Trial offer, or (ii) cancel such Free Trial offer.

Fee Changes

We, in our sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.

We will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.

Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.

Refunds

Except when required by law, paid Subscription fees are non-refundable.

Intellectual Property

The Services and any original content, features and functionalities are and will remain our exclusive property. The Services are protected by copyright, trademark, and other laws of both the France and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

Feedback

Feedback and comments or suggestions ("Feedback") are welcomed and deeply appreciated to help us improve the Services. You grant to us a non-exclusive, worldwide, perpetual, irrevocable, fully-paid, royalty-free, sublicensable and transferable license under any and all intellectual property rights that you own or control to use, copy, modify, create derivative works based upon and otherwise exploit the Feedback for any purpose.

Links To Other Web Sites

Our Services may contain links to third-party web sites or services that are not owned or controlled by us.

We have no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms of service and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Services will immediately cease. If you wish to terminate your Account, you may simply discontinue using the Services.

Limitation Of Liability

In no event shall we, nor our directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Services; (ii) any conduct or content of any third party on the Services; (iii) any content obtained from the Services; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Governing Law

These Terms shall be governed and construed in accordance with the laws of France, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Services, and supersede and replace any prior agreements we might have between us regarding the Services.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Services.

Contact Us

If you have any questions about these Terms, please contact us at contact@drovio.com.